My heart always sinks when I see the tag 'new improved' product on absolutely anything so when I saw it on my favourite coffee; Nescafe, I debated whether or not to risk £5 of my food budget on a 300g jar (with 50% extra free) I did risk it and sorely regret it :/ The new jar with a snazzy red lid contains the most awful instant coffee. The smell is different (not at all tempting) and the taste is nothing like I'm used to. I emailed Nestle asking about the changes and got this reply:
Dear Angela Thank you for contacting us about Nescafé. We were sorry to hear of your recent disappointment with the product. Any changes to our products are the result of rigorous research and development as we believe in producing products with a great taste, consistent levels of quality and safety, value for money and convenience.
The new recipe indicated with a red lid is replacing the old blend.
We always value feedback from our consumers and this is particularly important when loyal consumers comment on any changes we have made. We will pass your feedback to the brand team who take on board all the comments they receive for future product development.
Thank you once again for taking the trouble to contact us. We hope that in future you will enjoy our products. (Not a cat in hell's chance of enjoying your coffee! and that bit wasn't in the original reply :D )
Contact Centre Executive
Consumer Engagement Services
Grrr... £5 wasted....
Has anyone else tried the new red lidded jar of Nescafe? What do you think of it?
It seems that several of you have read the book and I must admit it would be one that I would have left on the shelf but for DD lending it to me. Once I began reading, however, I couldn't put it down! It's written in the style of darting to and fro from past to present and back again but with shortish chapters giving other character's viewpoints as well. It kept me gripped the whole way through. The lead character, Rachel, is absolutely infuriating and I wanted to shake her sometimes but alcohol abuse has it's own problems, I guess. I guessed who the perpetrator was long before the end but thoroughly enjoyed the book.
What did you think of it?
Well I have my PJ's on, the kettle is on (for a nice cup of tea) and I'm ready to hunker down. I'll watch Countrywise at 8pm them TV off and a nice read. I'm currently reading a Jenny Colgan Book (I LOVE that woman!)
Stay warm and safe everyone and thanks for popping in x